Terms & Conditions
The Treatment Room
Deposits:
To secure your appointment, I kindly request a deposit of £50. This deposit will be applied toward your total treatment cost and ensures that your treatment is reserved for you.
Your payment is required immediately on booking, should I not receive payment within 24hrs then your appointment is no longer secure and may be offered out to someone else.
Important Terms:
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The deposit is non-refundable.
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In the event, that you need to cancel or reschedule, I require a minimum of ‘48 hours' notice.
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Cancellations made with less than ‘48 hours' notice will result in the forfeiture of the deposit.
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However, if you do cancel within the required notice period, your deposit can be applied to a future appointment, provided it is rescheduled.
Gift Card T&C's:
Gift cards are non-refundable
Gift cards cannot be exchanged for cash in part or in full.
Gift cards cannot be used to purchase other vouchers or against products in the shop.
Gift cards are valid for 6 months from date of purchase. -
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Please be aware that I am currently booking 6 months in advance, so there will be a wait for an appointment.
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You will need to have an appointment booked in with me before the voucher expires, even if it's booked in for 8mths time etc.
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If your voucher expires without an appointment being arranged, it will be classed as null & void.
Gift cards must be presented at the time of treatment & a voucher number given at time of booking.
Bookings are subject to availability which is in high demand, so booking in advance is advisable. Please get in touch as soon as you receive your gift voucher to avoid disappointment.
Gift Card Cancellations:
Your appointment is reserved specifically for you. I therefore ask that you notify me at least 48hrs in advance if you wish to cancel or reschedule your appointment.
Late cancellations & no shows cost precious time & money but you can cancel for free with 48hrs notice.
If I receive less than 48hrs notice you can be charged 50% of your treatment price or 50% of gift card value & I will require a non refundable deposit of 50% for all future treatments.
No shows will be charged the full price of the treatment & will not be offered any future appointments & gift cards will be null and void.
General Etiquette:
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Female clients only
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Please rearrange appointments if you are feeling unwell. Failure to do so will result in you being turned away at full cost to you.
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No Smoking or Vaping in or on the premises.
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Please park outside on the road in front of the premisis & wait in your car until the automated gate is opened for you. Cars parked at own risk.
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Please turn your phone off or put it on silent so as not to disturb your treatment.
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Remove all jewellery.
Retreat/Events
Sacred Days & Shamanic Circles:
Terms & Conditions:
- Payment is required in full at the time of booking, your space is not secure until payment is received & will not be held.
- If you are attending on a monthly basis you will be required to pay a month in advance. Payment is due on the 1st for the following month. For example payment is due on 1st January for February’s Sacred Day/Shamanic Circle.
- Payments are non-refundable & non-transferable to other dates.
- If an event is cancelled or changed to a different date by HTOTWS, you will automatically be transferred to the rescheduled/next available session or offered a full refund.
- Finally everything that is discussed within Sacred Space is to be treated with the utmost respect & never disclosed. Women attending this group must feel safe to open up, if they wish too. Anyone found to break this rule, will not be allowed back into circle.
Shamanic Drum Birthing Workshops:
Terms & Conditions:
A £150 non refundable, non transferable deposit is taken at time of booking & your space is not secure until payment is received & will not be held.
Remainder to be paid by bank transfer 48hrs prior to the event or cash on the day.
If the event is cancelled or changed to a different date by HTOTWS, you will automatically be transferred to the next date.
